
The organizations that use Iskera trust the platform with sensitive information: controls, risks, audits, documents, incidents, regulatory data and procedures.
Security is built in at every stage: architecture, hosting, development, operations and customer support.
certifications
Our approach to security
Trust is based on facts. This is why Iskera implements technical, organisational and contractual measures designed to guarantee the confidentiality, integrity and availability of your data.
approach covers the entire information lifecycle, from storage to deletion, while meeting the requirements of the most demanding organisations.
ENGAGEMENT #1
Our hosting environments are secured, continuously monitored and feature redundancy mechanisms to ensure high service availability.
ENGAGEMENT #2
Data is protected during storage and whilst being transferred using encryption mechanisms and secure protocols.
ENGAGEMENT #3
Access to the platforms is controlled based on the principle of least privilege. Authorisations can be tailored to each user’s roles and responsibilities.
ENGAGEMENT #4
Product developments follow processes that incorporate quality controls, technical reviews and regular updates in order to minimise vulnerabilities.




2 hours
Management of major incidents
In the event of a general outage of the platform, the request will be dealt with within 2 hours during support opening hours.