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The security of your data is our top priority

The organizations that use Iskera trust the platform with sensitive information: controls, risks, audits, documents, incidents, regulatory data and procedures.

Security is built in at every stage: architecture, hosting, development, operations and customer support.

certifications

ISO/IEC 27001
ISO 9001
HDS
RGPD Art. 32
ITIL

Our approach to security

A platform designed to protect your information

Trust is based on facts. This is why Iskera implements technical, organisational and contractual measures designed to guarantee the confidentiality, integrity and availability of your data.

approach covers the entire information lifecycle, from storage to deletion, while meeting the requirements of the most demanding organisations.

ENGAGEMENT #1

Infrastructure security

Our hosting environments are secured, continuously monitored and feature redundancy mechanisms to ensure high service availability.

ENGAGEMENT #2

Data protection

Data is protected during storage and whilst being transferred using encryption mechanisms and secure protocols.

ENGAGEMENT #3

Access policies

Access to the platforms is controlled based on the principle of least privilege. Authorisations can be tailored to each user’s roles and responsibilities.

ENGAGEMENT #4

Secured coding

Product developments follow processes that incorporate quality controls, technical reviews and regular updates in order to minimise vulnerabilities.

HOSTING

Your data stays in Europe

We offer a range of hosting options depending on your location and regulatory requirements.

#1

Hosting in France

Data is hosted in France to comply with requirements regarding data sovereignty and localisation.

#2

Hosting in Switzerland

Dedicated infrastructure for organisations wishing to store their data in Switzerland.

#3

Automatic backups

Backups every second to protect data in the event of an incident or accidental deletion.

#4

Data replication

Replication across multiple infrastructures to enhance data resilience.

#5

High availability

An architecture designed to ensure service continuity and minimise disruptions.

#6

Continuous monitoring

Permanent infrastructure monitoring to detect anomalies quickly.

Security at every level

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Formalized processes and contractual service commitments

99,9 %

Average availability

Our app and databases are monitored 24 hours a day, every day of the year, with an average server uptime of 99.9 per cent.

2 hours

Management of major incidents

In the event of a general outage of the platform, the request will be dealt with within 2 hours during support opening hours.

35 days

Data recovery

Backups enable data to be restored to a specific point in time up to 35 days ago, thereby minimising data loss in the event of an incident.