Privacy Policy

1. Introduction

This Privacy Policy explains how Iskera collects, uses and protects your personal data when you browse https://www.iskera.com, in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).

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2. Data controller

The controller responsible for processing personal data is:
Iskera SAS
SIRET: 98870138900021
Registered office: 6 RUE D'ARMAILLE, 75017 PARIS
Email: dpo@iskera.com

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3. Data collected

When you use our website, we may collect the following personal data:

  • Email address
  • Name
  • Phone number
  • Cookies

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4. Purposes of processing

The personal data collected is used for the following purposes:

  • Customer relationship management
  • Processing contact requests
  • Sending newsletters and marketing communications (with your consent)
  • Improving our services
  • Complying with our legal obligations

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5. Legal basis for processing

The processing of your personal data is based on the following legal grounds:

  • Performance of a contract: processing your orders and providing our services
  • Consent: sending newsletters and marketing communications
  • Legitimate interests: improving our services and website security
  • Legal obligation: retaining accounting and tax data

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6. Data retention

Your personal data is retained for as long as necessary for the purposes for which it was collected:

  • Contact data: for the duration of the business relationship + 3 years
  • Newsletter data: until you unsubscribe
  • Cookies: up to 13 months

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7. Recipients of personal data

Your personal data is intended for Iskera and is not disclosed to any third party, except for the following technical service providers acting on our behalf and according to our instructions:

  • Hosting provider: Cloudflare, Inc. (website and data hosting)
  • Email service: newsletter management

These service providers are contractually required to comply with confidentiality and security obligations in accordance with the GDPR.

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8. Transfers outside the European Union

At present, your personal data is hosted and processed within the European Union. Should a transfer of data outside the European Union become necessary, it may only take place in accordance with the safeguards provided for by the GDPR (European Commission adequacy decision, Standard Contractual Clauses, or explicit consent).

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9. Your rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: you may obtain confirmation that your data is being processed and receive a copy
  • Right to rectification: you may request the correction of inaccurate data
  • Right to erasure: you may request the deletion of your data
  • Right to restriction: you may request that the processing of your data be restricted
  • Right to data portability: you may receive your data in a structured format
  • Right to object: you may object to the processing of your data

To exercise these rights, please contact us at: dpo@iskera.com

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10. Data security

We implement all appropriate technical and organizational measures to ensure the security of your personal data and, in particular, to protect it against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorized access.

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11. Cookies

Our website uses cookies to improve your browsing experience. A cookie is a small text file stored on your computer when you visit our website.

You can disable cookies at any time through your browser settings. However, disabling cookies may affect certain website features.

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12. Complaints

If you believe that your rights have not been respected, you have the right to lodge a complaint with the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés - CNIL):

CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
Phone: 01 53 73 22 22
Website: www.cnil.fr

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13. Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page together with the date of the latest update.

Last updated: 13 August 2026

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